Deliveries of products purchased on www.alessi.com take place within 3-6 working days (Monday-Friday)*
Orders placed before 11.00 will be processed the same day on working days, orders placed after 11.00 will be processed approximately the following working day.
We offer free shipping for orders over 99 Sfr with standard service.
Please note that couriers may take more than 6 days to deliver to certain destinations (ie. disadvantaged areas).
Delivery times may incur delays during:
• or in extraordinary circumstances
• holiday periods: Christmas, Summer Bank Holiday and National Holidays
• events beyond the control of those involved in the distribution chain, such as natural disasters, road blocks due to strikes, events, car accidents, visits by public figures, and so on
• inventory (first week of January)
Once the order will be dispatched, you will receive a shipping confirmation email in which you will find a link to follow the delivery.
If you have created an account, you can find out the status of the shipment by visiting the "My orders" section of your Alessi account.
The courier chosen for the delivery of orders towards Europe is DHL. Depending on the delivery area, DHL could assign deliveries to local couriers.
Couriers do not deliver during the weekend, on holidays and pre-holidays, or national holidays (i.e. Christmas, Summer Bank Holiday, ect.).
Shipping costs may be different depending on the destination. The minimum transport cost is 20,00 Sfr. You will be able to visualize the specific shipping cost for your order before checking out.
Please note that no additional fees or taxes will be applied to send the goods to Switzerland as the amount of the order includes customs duty.
We deliver orders in:
Italy, France, Monaco, Germany, Switzerland, United Kingdom, Ireland, Spain, Australia, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Lithuania, Luxembourg, Holland, Poland, Portugal, Latvia, Romania, Slovakia, Slovenia, United States